Privacy Policy

This Privacy Policy describes how Fairway Fort™ (operated by Yiwu Xiyi E-Commerce Firm (义乌市喜沂电子商务商行), "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from fairwayfort.com (the "Site").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

2. Device & Browsing Information

Purpose of collection: to load the Site accurately for you, improve website usability, and perform analytics on Site usage.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

3. Order & Billing Information

Purpose of collection: to provide products or services to you to fulfill our contract, process your payment details through encrypted PCI-compliant payment gateways, arrange for shipping, provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide customer support.
Source of collection: collected directly from you at checkout.
Personal Information collected: customer name, billing address, shipping address, payment information (credit card numbers securely tokenized by payment processors), email address, and phone number.

4. Sharing Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
• We use Shopify to power our online store.
• We share your shipping address and contact details with logistics carriers (such as USPS and UPS) solely to fulfill and track your order delivery.
• We never sell, rent, or trade your personal data to third parties for marketing purposes.

5. Your Rights & Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. Residents of certain jurisdictions (including California CCPA and EU GDPR) have the right to access, rectify, or delete their personal data by contacting our customer care desk at support@fairwayfort.com.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make an inquiry, please contact us using the details below:

Fairway Fort™ (Yiwu Xiyi E-Commerce Firm (义乌市喜沂电子商务商行))
Operating Address: Room 302, No. 16, Changchun 7th Street, Futian Subdistrict, Yiwu City, Jinhua City, Zhejiang Province, China (浙江省金华市义乌市福田街道长春七街16号302室)
Phone: +1 (571) 559-1860
Customer Support: support@fairwayfort.com